psp Platform Privacy Notice
This page describes what we collect when you use psp and how we keep that data protected. We at psp take your privacy seriously. When you create an account, deposit funds, or place bets on our platform, you share personal information with us. We use that information only for account management, fraud prevention, regulatory compliance, and customer support.
Our psp privacy policy explains the types of data we collect, how long we store it, who has access to it, and your rights regarding your information. We do not sell your data to third parties. We do not use your information for marketing purposes without your consent. We comply with data protection laws in the jurisdictions where we operate.
If you have questions about how we handle your data on psp, contact our support team. We are transparent about our practices and happy to clarify any aspect of this policy.
What data we collect on psp
We at psp collect different types of information depending on how you use our platform. When you create an account, we collect your full name, date of birth, email address, phone number, and government ID number (such as your Indonesian national ID). We use this information to verify your identity and comply with anti-money-laundering regulations.
When you deposit funds on our psp platform, we collect payment information. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation of the transaction from your payment provider. If you use a bank transfer (mobile banking, local payment, online payment, or e-wallet), we receive your bank account details and transaction confirmation. We do not store your actual card or e-wallet credentials—we use secure tokens provided by payment processors.
When you use our psp platform, we collect information about your activity. This includes bets you place, games you play, tables you join, and your account balance. We also collect technical information such as your device type, operating system, IP address, and browser type. This helps us troubleshoot technical issues and detect fraudulent activity.
How we use your data on psp
We at psp use your personal information for several purposes. First, we use it to verify your identity and prevent fraud. Our psp system cross-checks your information against official records and monitors your account for suspicious activity. If we detect unusual patterns, we may request additional verification or temporarily restrict your account.
Second, we use your data to process deposits and withdrawals. When you request a withdrawal, we verify your identity and check your account history to ensure the transaction is legitimate. This review protects both you and our psp platform from unauthorized access and money laundering.
Third, we use your information to provide customer support. If you contact our psp support team with a question or complaint, we use your account details to look up your history and respond to your enquiry. We keep records of these interactions for quality assurance and dispute resolution.
Fourth, we use your data to comply with legal and regulatory requirements. We may be required by law to share your information with government agencies, tax authorities, or law enforcement. We comply with such requests where legally required.
How long we keep your data on psp
We at psp retain your personal information for as long as your account is active. After you close your psp account, we keep your data for a minimum of five years to comply with anti-money-laundering and tax regulations. After this period, we securely delete your information unless we are required by law to retain it longer.
We keep records of your transactions and betting history for the duration of your account and for five years after closure. This allows us to respond to disputes, investigate fraud, and comply with regulatory audits. Your payment information is retained only as long as necessary to process refunds or resolve payment disputes.
Third parties and data processors on psp
We at psp work with third-party service providers to operate our platform. These include payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks), cloud hosting providers, and identity verification services. We share only the minimum information necessary for these providers to perform their services.
Our psp payment processors receive your transaction details to process deposits and withdrawals. Our hosting providers store our servers and databases. Our identity verification service receives your name, date of birth, and ID number to confirm your identity. All these providers are contractually obligated to protect your data and use it only for the purposes we specify.
We do not share your data with marketing companies, data brokers, or any third party for commercial purposes. We do not sell your information. If we are required by law to disclose your data to government agencies or law enforcement, we will do so only to the extent required and will notify you where legally permitted.
Your rights regarding your data on psp
We at psp recognise your rights regarding your personal information. You have the right to access your data—you can view your account information, transaction history, and betting records at any time through your psp account settings. You have the right to correct inaccurate information. If you notice an error in your account details, contact our support team and we will update it.
You have the right to request deletion of your data, subject to legal and regulatory requirements. If you close your psp account and request data deletion, we will delete your information after the mandatory retention period expires. You have the right to object to certain uses of your data. If you do not wish to receive communications from our psp platform, you can opt out through your account settings.
If you believe we have mishandled your data or violated your privacy rights, you can file a complaint with our psp support team. We will investigate and respond within a reasonable timeframe. You also have the right to lodge a complaint with your local data protection authority.
Cookies and tracking on psp
Our psp platform uses cookies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and keep you logged in. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
We at psp use cookies for authentication, security, and analytics. Authentication cookies keep you logged into your psp account. Security cookies help us detect and prevent fraud. Analytics cookies help us understand how users interact with our platform so we can improve it.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect your ability to use our psp platform fully. We recommend keeping cookies enabled for the best experience.
Data security on psp
We at psp use industry-standard security measures to protect your data. Your personal information is encrypted in transit using SSL/TLS protocols. Your data is stored on secure servers with restricted access. We use firewalls, intrusion detection systems, and regular security audits to protect our psp infrastructure.
Our psp team undergoes security training and follows strict data-handling procedures. We limit access to your information to employees and contractors who need it to perform their jobs. We require all staff to sign confidentiality agreements.
While we undertake to protect your data, no security system is completely impenetrable. If we discover a data breach affecting our psp platform, we will notify affected users and relevant authorities as required by law.
International data transfers on psp
Our psp servers may be located outside Indonesia. When you use our platform, your data may be transferred to and stored in other countries. These countries may have different data protection laws than Indonesia. By using our psp platform, you consent to such transfers.
We at psp ensure that any international transfers comply with applicable data protection regulations. We use standard contractual clauses and other legal mechanisms to protect your data during international transfers.
Contact us about privacy on psp
If you have questions about our privacy practices or wish to exercise your rights regarding your data, contact our psp support team. You can reach us via live chat, email, or phone through your psp account settings or our FAQ page. We will respond to your enquiry within a reasonable timeframe.
For formal data subject requests (such as requests to access, correct, or delete your data), send a written request to our psp support team with proof of your identity. We will process your request in accordance with applicable data protection laws.
Changes to our psp privacy policy
We at psp may update this privacy policy from time to time to reflect changes in our practices or applicable laws. If we make significant changes, we will notify you via email at the address associated with your psp account. Your continued use of our platform after such notification constitutes acceptance of the updated policy.
We recommend reviewing this privacy notice periodically to stay informed of how we handle your data on psp. The most current version is always available on this page.